celitoVoice

Why VoIP?

Voice over Internet Protocol (VoIP) technology is being utilized by more and more businesses each year. VoIP is phone service over the Internet rather than through a traditional phone service provider. We provide VoIP services to businesses, schools, and government offices all around the country.

VoIP is also ideal for business travel and telecommuting. Enjoy the freedom of taking your telephone handset and phone number with you anywhere in the world where there is an Internet connection. Your automated attendant and other Internet phone features will operate as if you are sitting at your office.

celitoVoice Features

 

Call Handling Features

• Enhanced Caller ID
• 3-Way and Conference Calling
• Do Not Disturb (DND)
• Call Park, Transfer, and Hold
• Transfer From Landline to Mobile (while on a call)
• Pooled Local and Long-Distance Calling

Convenience & Advanced Features

• Intercom
• Multiple Greetings
• Advanced Voicemail
– One Touch Voicemail
– Group Voicemail
– Voicemail via Email
• Supports Multiple Phone Models
– Compatible with Soft Phone
– Video Telephone Ready
• Secure PIN-Based Login
• Dial by Extension
• Missed, Received, Placed Call Directories
• Real Time Status of Users on Your Phone System
• Call Recording (Extra Cost)
• Caller ID Override
• Conference Calling on Phone – Attendee Count Based on Phone Model
• Conferencing Bridge (Extra Cost)

Support

• Unlimited Local Support
• Face to Face Call Routing Design Plan with Voice Engineer
• Training Website and Videos
• Disaster Recovery – Geo Redundancy

Web Portal Access and Admin Features

• Call Status – Shows Which Phones are in Use etc.
• Call Detail Logs and Records– Easily Exported
• Access to Voicemails New and Old
• Access to Change Time of Day Routers
• Create Conference Bridges
• Reset Passwords, Voicemail Pin Codes and Phone Names
• Access Call Recordings (Call Recording Extra Cost)
• Real Time Status of Users on Your Phone System
• Ability to Initiate Calls
• Click to Call and Click to Answer
• Real Time Reports

Call Routing

• Automated Attendant
• Dial by Name
• Time of Day Routing
• Hunt Groups
• Call Tagging
– See What Number a Caller Dialed to Get to You
• Simultaneously Ring to Cell Phone
• Call Center Queuing and Queue Management

Faxing options (additional cost)

• Portal Based Faxing
• Fax to Email Functionality
• Fax Service for Physical Fax Machines
• Hybrid Fax Machine and Web Based Fax Solution

 

Contact Us

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Nationwide Service
celitoVoice provides VoIP services to businesses, schools, and government offices throughout the U.S. celitoVoice also makes it easy to telecommute and travel for business. If you have a power cord for your Yealink phone, you can take your phone anywhere with an Internet connection and use it as if you were sitting right in your office.
Service Locations Include
Apex NC, Arlington TX, Arlington VA, Asheboro NC, Baton Rouge LABenson NC, Boiling Springs SC, Boston MA, Cary NC, Carrboro NC, Cedar Point NC, Chapel Hill NC, Charlotte NC, Chesapeake VA, Columbus OH, Creedmoor NC, Dallas TX, Downer's Grove IL, Durham NC, Flemington NJ, Four Oaks NC, Franklin TN, Garner NC, Green Valley AZ, Greensboro NC, Henderson NC, Hillsborough NC, Houston TX, Huntersville NC, Knightdale NC, LaBelle FL, Louisburg NC, Morehead NC, Morrisville NC, Moultrie GA, New Bern NC, Nogales AZ, Orlando FL, Oxford NC, Ramseur NC, Raleigh NC, Rancho Cordova CA, Reston VA, Rocky Ford CO, San Diego CA, San Jose CA, Selma NC, Smithfield NC, Siler City NC, Surf City NC, Wake Forest NC, Warrenton NC, Wendell NC, Wheeling IL, Zebulon NC