====== Factory Reset Polycom Soundpoint IP ====== The following steps will walk you through factory resetting a Polycom Soundpoint IP Phone. This requires that you know the administrator password. ===== Instructions ===== Following these steps will wipe all data from your phone. ==== Part 1 - All UC Versions ==== - Select ''Menu'' → ''Settings'' → ''Advanced'' → Enter the administrator password - ''Admin Settings'' → ''Reset to Defaults'' ==== Part 2a - UC 3.x ==== - ''Reset Local Configuration'' → ''Yes'' - The phone will reboot ==== Part 2b - UC 4.x ==== - ''Reset Local Configuration'' → ''Yes'' - ''Reset Web Configuration'' → ''Yes'' - ''Reset To Factory'' → ''Yes'' - The phone will reboot ===== Additional Information ===== * [[http://support.polycom.com/global/documents/support/technical/products/voice/SoundPointIP_Resetting_Log_Files_QT18298.pdf|Updating, Troubleshooting, and Resetting SoundPoint IP]] ===== Related Articles ===== {{topic>polycom}} {{tag>polycom}}